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Skydeck Blog

Two Weeks Old and Three Tiny Features

Skydeck is two weeks old and loving all the attention. Thousands of people have applied for an invitation to our beta – thank you – and we’re responding as quickly as we can. We’ve also had lots of requests:

“Once you go Firefox 3 you will never go back”

We guessed that the first thousand people would be more likely to be use Firefox than IE, but we didn’t expect to get ten times more requests to support the beta release of Firefox 3.0 than we got to support all versions of IE combined. Fear not, Skydeck now supports Firefox 3.0. If you held off on trying Skydeck, go back to your invitation mail and follow that link. If you ‘downgraded’ to 2.0 just for us, login to Skydeck in 3.0 and paste in this link to get the new toolbar: https://skydeck.com/extension/reinstall.html

“love how it only works w/ffox ;) stick it to da man!”

Er, not really. Wrong man. IE support is coming, it will just take longer.

“How about a flow optimized for resolving numbers that don’t have names. Perhaps a web lookup?”

Search Google

Once you set up your address book in Skydeck, we can translate most of the numbers in your phone bill into names automatically. But each month there are 10 or 15 mystery numbers. Often they are businesses, and since most businesses list their phone number on a web page somewhere we’ve made it really easy to look those numbers up on Google. (Yes there are lots of reverse lookup services out there, but trust us, Google is more reliable.)

Please let us know what you think. And now that we mention it …

“You have to make it easier to give you guys feedback. Right now there’s no easy way.”

How are we doing

You’re right. You’ve been using the help section of the app, our Contact form, responding to our invite emails, and posting comments to the blog, because there was no obvious place to submit ideas and suggestions. We’re looking at forums and bulletin boards, we’re looking at GetSatisfaction and Ning and Lithium, and we’re open to other ideas, but first we’ve added a simple “Tell us how we’re we doing” link in the Call Log and Address Book.

More and bigger features coming soon. Thanks again and keep the suggestions coming.

  • Hi there. I work at www.entelpcs.cl a telecom company from Chile (south america). I'm very interested in reciving further information aboyt skydeck and the posibility to enable this service to our customers.

    You can contact me at this email or my corporate email (ebsepulveda@entel.c).

    Thanks,
    Enrique Sepúlveda B.
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