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Skydeck Blog

BlackBerry OS 5.0 and the Storm

Storm 2Skydeck now supports the official releases of OS 5.0 for the BlackBerry.

What does that mean? If you have a brand new Storm, or an old Storm that just got upgraded to OS 5.0, go to m.skydeck.com on your phone and download the latest version of Skydeck.

If you downloaded one of the “unofficial” releases of OS 5.0 for your Curve/Tour/Bold/etc., we’re sorry, but Skydeck may not work for you yet.

UPDATE: The version in BlackBerry Appworld right now does not work on OS5.0. We’ve submitted the latest release to but it takes some time to get approval. The latest version of Skydeck is always available at m.skydeck.com.

Skydeck Caller ID (beta release)

Skydeck Caller ID exampleWhat do you do when you get a call from a number that you don’t recognize? At best it’s annoying, and it can be much much worse.

Do you answer and sometimes wish you hadn’t? Or do you let it go to voicemail and hope they leave a message?

Starting today on Blackberry smartphones, Skydeck gives you another option: ignore the call and Skydeck will tell you who rang. (If you have the right phone and carrier, we’ll let you know while the phone is still ringing.) (more…)

Google Voice Mashup


(Everything below is covered in the video.)

Today we’re announcing a mashup of Skydeck and Google Voice that gives you the core features of both for free.

First, in case you don’t know, what is Skydeck and what is Google Voice?

Skydeck is your cell phone online. All your calls, text messages, voicemails and contacts are backed up on Skydeck.com and you can search, read, and reply to your messages (by voice or by text) from Skydeck as if it were your cell phone.

There’s no change to your phone number or the way you use your phone. The Skydeck app on your phone backs up all of your contacts, calls and texts to Skydeck.com. If you don’t answer a call, Skydeck takes a voicemail, converts the speech to text, and sends you an email. If you are at your desk, you can call or text people from Skydeck. The call appears to come from your cell phone, so your friends will know who it is. (more…)

Full Support for Windows Mobile

Today Skydeck is announcing full support for phones powered by Windows Mobile 6.0 or later.

If you have a Verizon Touch, a Sprint Mogul or Treo 800w, a T-Mobile Dash, an AT&T Q or Blackjack or any other recent Windows Mobile phone, you can now enjoy all the features of Skydeck. All of your calls, all of your text messages, and all your cell phone contacts will be mirrored on skydeck.com as they happen, and you can search, read, and reply to your messages from Skydeck as if it were your cell phone.

Some features of Skydeck like voicemail transcription and Internet calling are compatible with almost every cell phone in the US, but before now you needed a Blackberry or Android smartphone to get the works.

Current users can download the new Windows Mobile Sync Client under ‘My Account’, and first-timers can get Skydeck at http://skydeck.com/signup.

30 Day Free Trial and New Features

We’ve had lots of great responses to Skydeck’s new features (check out the reviews) and lots of feature suggestions! Please keep them coming.

We’ve also been testing multiple price plans and combinations, including free trials, free and premium versions of the service, and gated access. For now we’ve settled on a 30-day free trial with unlimited access – that’s unlimited domestic calling in the US and unlimited voicemail transcription – so tell all your friends. (If you were not offered a free trial during the last two weeks of testing, we’ll be sending you an email to offer you one month free.)

If there’s one thing we hate more than dialing voicemail, it’s figuring out voicemail menus. We’ve just added a section to the ‘My Account’ page to let you manage your voicemail preferences from the web. You can choose text message alerts, email, or both, and you can even turn off transcription if you wish.

Skydeck On Scoble

We’ve gotten lots of great reviews for the new version of Skydeck and this morning I did an interview with Robert Scoble. Enjoy.

Skydeck Is Now Your Cell Phone, Online

When we launched the beta version of Skydeck last June, we said that our goal was to help people manage their cell phones online. We said that you ought to be able to manage your cell phone conversations the same way that you manage your email. We said that this is your data, and that you ought to have more control over it.

This morning we released a new version of our service that delivers against all these ideas and more. We’re calling the new Skydeck “your cell phone, online.”

Now all of your calls, all of your text messages, all of your voicemails, and all of your contacts appear on Skydeck.com in real time, and you can search, read, and reply to your messages from Skydeck as if it were your cell phone.

For those of you who were already using Skydeck, let me just point out the new features:

  • All of your calls – including missed calls and voicemails, which never showed up in the original version of Skydeck.

  • All of your text messages – including the content of your text messages.
  • All of your voicemails – including the audio of your voicemails, plus a transcribed version that gets sent to you by text and by email, all stored on Skydeck.com.
  • All of your contacts – sync your cell phone directly to Skydeck.
  • In real time – not one day late.
  • Search – including the content of your texts and the content of your voicemails.
  • Reply – take advantage of your broadband connection, your headset, and your keyboard to place calls and send texts from Skydeck that appear to be coming from your cell phone.

We’ve completely redesigned the interface to incorporate all these new features (and almost accidentally I think we’ve built the best address book application on the web).

Technically, Skydeck combines an (optional) application on the handset, a Flash softphone, a voicemail system, and voicemail transcription with a completely redesigned version of our rich Internet application, our original software for collecting data from carrier web sites, and an expanded set of APIs that give you programmatic access to your data in real time. But that’s like saying a cell phone is a combination of a radio, a microphone, a speaker, a display, and a keypad. It’s really very simple: Skydeck is your cell phone, online.

For the best possible experience, you need a Blackberry or Android phone, with full support for Windows Mobile coming soon. But many of the new features of Skydeck are compatible with almost every cell phone in America, so please sign up to find out.

We’ve also kept our promise that the original features of Skydeck would remain free. Some of the new features are not, but plans start at just $9.95 per month – the same price as adding a line to your family plan.

Thank you for all your enthusiasm and suggestions over the past 6 months. We hope you enjoy Skydeck.

A Brief Intermission

Skydeck will be unavailable from Sunday the 18th of January at noon PST until Monday the 19th at 8 am PST. This is our first planned outage. We promise that it will be worth it.

Three New Apps Built On Skydeck

At Skydeck we believe that your phone records are your data, and that you should be able to take your data anywhere. That’s why we announced a set of APIs for accessing your data before we’d finished building our own service. Today we’re happy to announce the first three applications built using Skydeck’s APIs.

FreshBooks logoThe first is from FreshBooks, the number one online invoicing service. Many of FreshBooks’ customers are consultants, designers, lawyers or other professionals who bill by the hour, and FreshBooks provides them with lots of tools for tracking their time. But it’s very hard to keep track of your cell phone calls, especially when you are away from your desk. When the team at FreshBooks read about Skydeck’s APIs, they realized that they could help their customers track and recapture all that time automatically. You can find the FreshBooks/Skydeck mashup here. (more…)

Mobile 2.0

Mobile 2.0 logoI’ve been invited to moderate a panel at Mobile 2.0, a one-day event in San Francisco the week after next. While there are many brand new mobile-themed conferences in the Bay Area this year, Mobile 2.0 is now in its third year and is organized by people who are immersed in the industry, like Daniel Appelquist from Vodafone, Mike Rowehl from Skyfire, and Gregory Gorman from Tertius Advisory Services.

My panel is entitled “Platforms, Monetization & Third Party Applications”, and includes speakers from Yahoo, Google, Facebook, MySpace, and the mobile application store GetJar. The full schedule is here, and you can register for the conference here.

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