This Is Broken
One of the categories for posts on this blog is ThisIsBroken, a tip-o-the-hat to Mark Hurst’s blog of the same name.
Here are a few examples:
When an operator shut downs an old network, customers sometimes have to buy a new phone. But if your ‘operator’ is OnStar, you have to buy a new car.
Don’t want to subscribe to our long-distance service? Don’t want to pay extra for long-distance calls one at a time? Don’t even know anybody outside your area? Fine, we’ll charge you for not making long-distance calls at all.
And finally, don’t try to get out of a mobile phone contract by pretending that you are dead. Unless you’re on T-Mobile.